FAQ's | Dorchester Nissan

We offer several convenient ways to get in touch with us to book a test drive -

• • Live Chat: Chat with us online for instant assistance.
  • Phone: Call us at 01305 263031.
  • Book on our enquiry forum: https://www.dorchesternissan.co.uk/contact-us/.

Nissan offers the following models through the Motability Scheme:

1. Nissan ARIYA

2. Nissan Qashqai

3. Nissan X-Trail

4. Nissan LEAF 

5. Nissan Juke

Do check our Motability Page for our latest updates, as it's constantly changing. 

These models cater to various needs and preferences, providing options for compact cars, SUVs, and electric vehicles under the Motability Scheme. For availability and specific details, contact us on 01305 263031. 

When going for a test drive at Dorchester Nissan, make sure to bring the following items:

1. Driver’s License: A valid driver's license is essential for verifying your identity and eligibility to drive.
2. Proof of Insurance: Some dealerships require proof of insurance before allowing a test drive.
3. Form of Payment: Bring a credit card or another form of payment if you decide to place a deposit or purchase the vehicle.
4. Appointment Confirmation: If you booked your test drive online or over the phone, bring any confirmation details or reference numbers.

For more details, visit the Dorchester Nissan or contact our customer service team.

Collecting your car from Dorchester Nissan involves a straightforward process designed to ensure a smooth and hassle-free experience.

Here are the steps you can expect:

1. Schedule a Pickup Appointment:

   • After finalising your purchase, you will be contacted to arrange a convenient time for collecting your vehicle. Scheduling an appointment helps ensure that everything is prepared for your arrival.

2. Bring Necessary Documentation:

   • On the day of collection, make sure to bring all necessary documentation. This typically includes your driver's license and any paperwork related to the purchase such as finance agreements or payment receipts.

3. Final Inspection and Handover:

   • At the dealership, you will have the opportunity to inspect your new car. A representative will guide you through a final inspection to ensure that everything is in order. They will also provide a comprehensive walkthrough of the vehicle's features and functions.

4. Complete Final Paperwork:

   • You will need to complete any remaining paperwork. This might include signing off on the vehicle's condition and confirming receipt of any additional accessories or services.

That's it! You can now drive away with your brand new set of wheels. The dealership staff will ensure that you feel comfortable and informed about your new vehicle before you leave.

During the handover at Dorchester Nissan you typically need to provide:

1. Identification (e.g driver's license)

2. Proof of address (e.g utility bill)

3. Payment as agreed

4. Proof of insurance

5. Sign necessary paperwork

6. Any agreed-upon extras

Absolutely, you can add Nissan accessories to your car to enhance its functionality, aesthetics, and comfort. For more information on available Nissan accessories you can visit the Nissan Accessories Page.

Yes, Dorchester Nissan has customer reviews and testimonials available. You can read the reviews here.

Absolutely, you can add Nissan accessories to your car to enhance its functionality, aesthetics, and comfort. For more information on available Nissan accessories you can visit the Nissan Accessories Page.

Choosing between an all-electric vehicle (EV) and a plug-in hybrid vehicle (PHEV) depends on several factors:

1. Driving Habits
2. Environmental Impact
3. Charging Convenience
4. Cost Considerations 

Here at Dorchester Nissan, we can provide information and guidance to help you choose between an all-electric vehicle or a plug-in hybrid based on your specific needs and preferences.

At Dorchester Nissan, we regularly offer a variety of promotions and deals on new vehicles. For the latest information on our current offers, please visit New Offers.

We're here to help you find the best deal on your new Nissan!

No, we do not provide insurance services. However, we can offer assistance in connecting you with insurance providers or facilitating insurance-related inquiries. 

Finacle options that are designed to simplify your life.

We offer the following:

• Personal Contract Purchase (PCP)
• Hire Purchase
• Business Contract Hire (BCH)

For the most current information, please visit Finance Options Page.

The duration of the purchasing process at Dorchester Nissan can vary depending on several factors, including the type of purchase (new vs. used), financing arrangements, and any additional services you might require (like vehicle registration or trade-in). For more information you can contact the sales team on 01305 263031.

We offer a variety of warranty plans for your needs, for full details visit our Warranty Section.

Absolutely, you can add Nissan accessories to your car to enhance its functionality, aesthetics, and comfort. For more information on available Nissan accessories you can visit the Nissan Accessories Page.

You can find the services offers at Dorchester Nissan by visiting Dorchester Nissan Service Offers.

This page will provide details on our current service promotions, maintenance packages, and other service-related offers.

Losing your vehicle handbook can be inconvenient, but you can order a new replacement. To get a new vehicle handbook for your Nissan, visit the Nissan Shop. Once there, navigate to the "Parts" section in the menu, then select "More Parts" and look for "Owners Manuals". This section will have the available handbooks for different Nissan models. You can order the one that matches your vehicle.

Yes, you can charge your Nissan electric car at home, but there are a few things to consider:

1. Electrical Setup: Check if your home has a suitable electrical setup. You'll need a dedicated circuit with adequate amperage (typically 30A or higher) and potentially a 240-volt outlet for faster charging.

2. Charging Options:

   • Level 1 Charging: Uses a standard 120-volt household outlet. It's slower but convenient for overnight charging.
   • Level 2 Charging: Requires a 240-volt outlet and a dedicated charger. It's much faster than Level 1 and ideal for daily use.

3. Installation: Consult with a qualified electrician to assess your home's electrical capacity and install the necessary charging equipment safely and according to local codes.

4. Costs and Incentives: Consider the upfront cost of purchasing and installing a charging station. Look for available incentives or rebates that can help offset these costs.

5. Nissan's Guidance: Refer to Nissan's recommendations for home charging solutions specific to your Nissan electric car model.

By ensuring your home can support EV charging and choosing the right charging setup, you can conveniently charge your Nissan electric car at home, enhancing your driving experience with minimal hassle. For any further guidance contact 01305 263031.

When driving abroad in an electric Nissan, focus on these key points for charging:

1. Compatibility: Ensure your EV matches local charging standards and plug types.

2. Adapters: Have any necessary adapters for different charging stations.

3. Network Access: Check how to access charging networks—some may require apps or memberships.

4. Locations: Plan routes with enough charging points using apps or maps.

5. Speeds: Know your vehicle's charging speed needs and find suitable stations.

6. Payments: Understand payment methods—cards, apps, or RFID—accepted at stations.

7. Regulations: Learn local EV rules and parking regulations.

8. Emergency Prep: Carry emergency contacts and be ready for charger issues.

These tips ensure a smoother EV driving experience abroad.

To find support after a sale, visit Aftersales Enquiry.  

Contact the Nissan Excess Return Hotline:

• • Phone Number: 0330 8180 499

  This hotline should be your first point of contact following an accident. They will guide you through the claim process.